How can we help?

CheckHero is a full-service safety compliance solution. In Victoria, new legislation under the Residential Tenancies Act 1997 (Vic) makes gas, electrical and smoke alarm checks mandatory for rental providers.
CheckHero provides an end-to-end solution for real estate agents to ensure all your landlords remain compliant - from compliance reminders and bookings to tenant coordination to invoicing. We bring together a professional team of tradespeople, market-leading software and a dedicated account manager to guarantee a seamless service.
Following each job, we also provide a number of additional services to you and your landlords, including an unlimited free digital call-out service for us to walk landlords through any required repairs via video call and complimentary repairs quotes, including for problems unrelated to the original inspection.
Our job is to make your life easier, eliminating unnecessary admin while delivering an excellent service.

Transparent pricing, best price guaranteed

Inc GST
Exc GST
Individual Services
Subscription
$ 399.00 P.A.

Includes 3x checks: 1x Smoke Alarms, 1x Gas and 1x Electrical.

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$ 79

Includes 1x checks: smoke Alarms.

Year 1 & 2 Includes 4x checks: 1X smoke, 1X electrical and 2X smoke.

$ 71.82

Includes 1x checks: smoke Alarms.

Includes 3x checks: smoke, electrical and gas.

$ 200

Includes 1x checks: electrical.

Includes 3x checks: smoke, electrical and gas.

$ 181.82

Includes 1x checks: electrical.

Includes 3x checks: smoke, electrical and gas.

$ 250

Includes 1x checks: gas.

Year 1 & 2 Includes 4x checks: 1X smoke, 1X electrical and 2X smoke.

$ 227.27

Includes 1x checks: Gas.

Year 1 & 2 Includes 4x checks: 1X smoke, 1X electrical and 2X smoke.

$ 479

Includes 3x checks: smoke, electrical and gas.

Includes 2x checks: 1X smoke and 1X electrical.

$ 479

Includes 2x checks: 1X smoke and 1X electrical.

$ 479

Includes 3x checks: smoke, electrical and gas.

Year 1 & 2 Includes 4x checks: 1X smoke, 1X electrical and 2X smoke.

$ 479

Includes 2x checks: 1X smoke and 1X smoke.

$ 250

Includes 3x checks: smoke, electrical and gas.

Year 1 & 2 Includes 4x checks: 1X smoke, 1X electrical and 2X smoke.

$ 227.27

Year 1 & 2 Includes 4x checks: 1X smoke, 1X electrical and 2X smoke.

$ 385

Includes 3x checks: 1X smoke, 1X electrical and 1X GAS.

Includes 3x checks: 1X smoke, 1X electrical and 1X GAS.

$ 350

Includes 3x checks: 1X smoke, 1X electrical and 1X GAS.

Includes 3x checks: 1X smoke, 1X electrical and 1X GAS.

Gas & Electrical
459.80
418.00

Includes 2x checks: 1x Gas and 1x Electrical.

Smoke Alarms & Gas & Electrical
438.90
399.00
330.00
299.00

Includes 3x checks: 1x Smoke Alarms, 1x Gas and 1x Electrical.

Smoke Alarms & Gas
338.80
308.00

Includes 2x checks: 1x Smoke Alarms and 1x Gas.

Smoke Alarms & Electrical
294.80
268.00
275.00
249.00

Includes 2x checks: 1x Smoke Alarms and 1x Electrical.

Gas
251.90
229.00

Includes 1x checks: Gas.

Electrical
207.90
189.00

Includes 1x checks: Electrical.

Smoke Alarms
86.90
79.00

Includes 1x checks: Smoke Alarms.

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How big is your rent roll?

0

10000

Compliance Admin Savings

1.5 hour per week

Landlord Fee Savings

$50k per year

Why do Property Managers love CheckHero?

We make life easier for real estate agents.

No key collections. Technology and reminders that just work. We save agents up to 5 hours per week in unnecessary compliance administration costs.

We save landlords money.

Some of our real estate partners save their landlords over $1 million per year in lower compliance fees.

We’re better for tenants.

We find a single visit time that actually works with tenants’ lives, and organise all their checks in one go - we don’t show up multiple times with notices of entry and a key.

VALUE PROPOSITION

How can we help?

CheckHero benefits everyone - your agency, your agents, your landlords

1

Comprehensive Support

Dedicated account manager, 7 day support and monthly in-office visits. We’re here to ensure you have a seamless experience.

2

Powerful Technology

End-to-end software solution - from reminders to invoicing and record keeping. Never miss a compliance check or repair again.

3

No Commitments

We stand by our service 100% - there are no lock-in contracts for you or your landlords, ever.

1

No Keys

We don’t collect keys - saving your staff hours collecting, organising and auditing keys.

2

Less Admin

Eliminate workload, save time and increase efficiency - automate everything from tenant follow-ups to reminders so you and your team can focus on what matters.

3

Free Call-Outs

Remove the hassle of sourcing quotes - we’ll organise free call outs and send you a quote backed by our best price guarantee.

1

Competitive Pricing

Highly competitive rates from $399 (plus GST) for all three checks.

2

Reliable Team

Professional, fully accredited and insured tradespeople. No apprentices.

3

Multiple Inclusions

All landlords on our subscription get 4x repairs included free, in addition to free call outs.

1

Suitable times

We won’t show up with a key and a notice of entry: we’ll find times that work best for your tenants.

2

Single visit time

We’ll organise a single visit time for all three checks for your tenants, minimising disruption.

3

Notifications

On the day tenants will be provided with notifications letting them know how their trades are tracking.

Give us a try - get your first Comprehensive Check free!

Testimonials

Client
Testimonials

“CheckHero has proven to be the perfect match for our property management services needs in Safety Compliance. Their commitment to excellence, competitive pricing, and cutting-edge technology set them apart. CheckHero’s responsive team provides exceptional support to our landlords, ensuring their peace of mind. We’ve found their pricing structure to be not only cost-effective but also advantageous. And with their advanced technology, we’ve been able to enhance the efficiency of our safety compliance activity processes. For landlords looking for the best in the business, CheckHero is the clear choice.”
Alain Warisadi
Group Operations Director, Xynergy Realty
Happiness Guarantee

Your Landlords Are In Safe Hands - Guaranteed

How can we help?

CheckHero guarantees that your landlords will always be better off with CheckHero, including any required rectification work. We will refund any difference in the event that a landlord would have been better off with another service provider - so you have extra confidence and peace of mind to recommend us.

Pre-Authorised Repairs

We offer your landlords an option to have the most common repairs pre-authorised and completed at the time of inspection, creating a substantial cost saving.

Pre-Authorised
Price
Non-Authorised
Price
Standard Powerpoint Replacement
$55
$170
Standard Light Switch Replacement
$55
$160
Faulty Circuit Breaker Replacement
$55
$165
Faulty Residual Current Operated Circuit Breaker (RCBO)
$88
$209
Fault or Expired Smoke Alarm
$55
$143
Firecaulk Switchboard
$45
$137
Our Product

REA Portal: Powerful Compliance Technology

You can use our software to seamlessly manage every part of your and your landlords’ compliance needs.

Compliance Reminders

Quickly view which properties need an inspection and send reminders to landlords. You can modify the reminder message and set periodic follow ups.

Quick Bookings

Creating an inspection or getting a landlord to approve a booking takes under a minute.

Tenant Management

No keys, ever. We’ll coordinate with your landlord’s tenants directly to organise a suitable time to conduct the checks.

Full Compliance History

Legislation prescribes certain recordkeeping standards, including the tradesperson’s name, date of inspection etc. We save all your landlords inspection history (including any previous inspection documentation) in the one place.

Easy to Share

Provide your landlords a link to quickly view the compliance status of any one or more of their properties.

Pain-Free Invoicing

We’ll send you an invoice following each inspection - all fully accessible at any time via the Portal.

Automatic Repairs Quotes

We know finding quotes for your landlords can be a pain. We’ll list any repairs job to our tradesperson marketplace and send you multiple competitive quotes. There is no obligation for you or your landlord to use one of our quotes.

Our Product

REA Portal: Powerful compliance technology

You can use our software to seamlessly manage every part of your and your landlords’ compliance needs.

Compliance Reminders

Quickly view which properties need an inspection and send reminders to landlords. You can modify the reminder message and set periodic follow ups.

Quick Bookings

Creating an inspection or getting a landlord to approve a booking takes under a minute.

Tenant Management

No keys, ever. We’ll coordinate with your landlord’s tenants directly to organise a suitable time to conduct the checks.

Full Compliance History

Legislation prescribes certain record keeping standards, including the trades person’s name, date of inspection etc. We save all your landlords inspection history (including any previous inspection documentation) in the one place.

Easy to Share

Provide your landlords a link to quickly view the compliance status of any one or more of their properties.

Pain-Free Invoicing

We’ll send you an invoice following each inspection - all fully accessible at any time via the Portal.

Automatic Repairs Quotes

We know finding quotes for your landlords can be a pain. We’ll list any repairs job to our tradesperson marketplace and send you multiple competitive quotes. There is no obligation for you or your landlord to use one of our quotes.

Compliance Reminders

Quickly view which properties need an inspection and send reminders to landlords. You can modify the reminder message and set periodic follow ups.

Quick Bookings

Creating an inspection or getting a landlord to approve a booking takes under a minute.

Tenant Management

No keys, ever. We’ll coordinate with your landlord’s tenants directly to organise a suitable time to conduct the checks.

Full Compliance History

Legislation prescribes certain recordkeeping standards, including the tradesperson’s name, date of inspection etc. We save all your landlords inspection history (including any previous inspection documentation) in the one place.

Easy to Share

Provide your landlords a link to quickly view the compliance status of any one or more of their properties.

Pain-Free Invoicing

We’ll send you an invoice following each inspection - all fully accessible at any time via the Portal.

Automatic Repairs Quotes

We know finding quotes for your landlords can be a pain. We’ll list any repairs job to our tradesperson marketplace and send you multiple competitive quotes. There is no obligation for you or your landlord to use one of our quotes.

COMPARISON

How do we compare?

Features Individual tradies
& contractors
Competitor 1 Competitor 2 CheckHero
Low, Transparent Rates
Seamless Technology for Reminders etc.
No Key Collections for Property Managers
Single Visit Time For All 3 Checks for Tenants
Contract-free option available
Common Repairs Included (inc. smoke alarms)
Upfront, transparent pricing for repairs
Free Call-outs
Monthly In-Office Visit

Let’s talk

Give us a call - our friendly staff are available to handle all your questions and queries 9am - 5pm each business day!

03 7067 8237

CheckHero Reliability

We are proud of the work we do across hundreds of homes in our communities every week.

Detailed audit trail

All reports include photos, including of any required repairs, detailed notes and a sign-off from the tradesperson. Our tracks are also GPS-tracked to ensure the integrity of the check.

No apprentices

To our knowledge, we are the only provider which does not lean heavily on apprentice plumbers and electricians. In fact, we don’t use them at all - all our trades are fully licensed or registered.

Technology support

We support our trades with multiple technologies, including a dynamic list of hundreds of issues and repair-types we’ve seen in the past for rapid diagnostics and quoting.

Mirrors regulatory requirements

We have worked closely with the Victorian Building Authority (VBA) and Energy Safe Victoria (ESV) to build our certification and process from the ground up around their recommendations. Unlike some providers, we do not include unnecessary or excessive tests - our goal is to deliver maximum safety and value.

Deep in-house expertise

CheckHero has its own Registered Electrical Contractor (REC) license and an in-house team of trades and technicians to provide support to our field team, explain repairs and reports to property managers, and help ensure that any rectifications work is conducted properly.

Give us a try - get your first Comprehensive Check free!

HOW IT WORKS

CheckHero provides a seamless way to stay
compliant and safe

Step 1

Select how we engage
your landlords

You can create and track bookings directly or send landlord authorisation requests. You can also select whether you opt landlords in or out of CheckHero.

Step 2

Effortlessly transfer your data

Provide access to a previous portal provider and we'll transfer all your property data including compliance dates and certification.

Step 3

Fortnightly activity report

We'll keep you updated with any CheckHero activity for your properties, includes compliance checks and repairs. You can quickly book in a new service at any time.

SUMMARY

How can we help?

Leading technology

Our technology will help you manage all your landlords' compliance needs end-to-end, from reminders to invoicing.

Comprehensive support

Dedicated account manager and 7 day support. We’re committed to delivering you and your landlords a great experience monthly on-site visits.

Competitive pricing

We offer a market-leading price on all jobs, starting at $429 inc GST for all three compliance checks. If you have a real estate agent, you can also pay post-job.

Vetted, Certified & Insured

We work with the best, certified electricians and tradespeople to complete all our checks thoroughly and professionally. For peace of mind, all jobs are double insured and no apprentices.

Less admin

Save time and increase efficiency - automate everything from tenant follow ups to reminders.

No keys

Unlike other providers we do not collect keys, saving you and your property managers hassle.

Seamless repairs

Following an unsuccessful inspection, we will provide multiple quotes for repair work from different professionals. No conflicts of interest, no hassles.

Free call-outs

Landlords on our subscription can receive free call outs and quotes at any time.

Frequently Asked Questions

Where should my smoke alarms be located?

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For optimal smoke detection, smoke alarms should be installed in every bedroom, living room, and hallway of the house. This is very important if the resident is sleeping with the door closed or where the child is sleeping. Smoke alarms cannot detect smoke from closed doors. Studies show that children are more likely to wake up with an alarm in their bedroom. At the very least, it is advisable to install a smoke detector in the hallway closest to the bedroom. You need to make up for it with another alarm as soon as possible.

Where shouldn't my alarms be located?

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No. We hold all responsibility with liaising with the tenants and you are not required to pay any call out fees etc.

Mains and battery-powered smoke alarms?

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If you are a private landlord (rather than booking through a real estate agent), you are required to prepay for our service. However, if you organise our service through your real estate agent, the charge can be deducted from your next rental and therefore not required to prepay.

Types of smoke alarms?

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Yes. Our special bundle pricing is only offered if you book the three mandatory checks: gas, electrical and smoke alarms. You can book individual jobs, but the cost per each job will be higher.

Where shouldn't my alarms be located?

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No. Our comprehensive deal pricing is fixed and no matter what the circumstance there are no add-on costs or fees for the testing/certificates.

If there is an urgent/unsafe emergency repair required, we will call your agent or yourself for authorisation.

Are there any contracts or hidden fees?

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No. You are not obligated to continue using us, and there are no penalties or fees. There are also no subscriptions or yearly payments. You can book our competitively priced comprehensive 3-in-1 package as a once off.

There are no hidden fees or joining fees. With our subscription service, there is a contract with a minimum 2 year term. If you would prefer to avoid a contract altogether, you can opt for our individual services, including our comprehensive bundle which includes all three checks.

Do I get penalised if the tenants are absent on inspection day?

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No. You are not obligated to continue using us, and there are no penalties or fees. There are also no subscriptions or yearly payments. You can book our competitively priced comprehensive 3-in-1 package as a once off.

No. We will coordinate directly with your tenants and you are not required to pay any call out fees etc.

Do I need to pay for the service upfront?

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No. You are not obligated to continue using us, and there are no penalties or fees. There are also no subscriptions or yearly payments. You can book our competitively priced comprehensive 3-in-1 package as a once off.

If you’re a private landlord (not booking via a Property Managers) you are required to prepay for our service. If you organise our service through your Property Manager, the charge can be deducted from your next rental, in which case you are not required to prepay.

Is this inspection bundle discount only available if I book all three checks?

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No. You are not obligated to continue using us, and there are no penalties or fees. There are also no subscriptions or yearly payments. You can book our competitively priced comprehensive 3-in-1 package as a once off.

Yes. Our special bundle pricing is only offered if you book the three mandatory checks: gas, electrical and smoke alarms. You can book individual jobs, but the cost per each job will be higher.

Are there any other hidden costs that I am unaware of?

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No. You are not obligated to continue using us, and there are no penalties or fees. There are also no subscriptions or yearly payments. You can book our competitively priced comprehensive 3-in-1 package as a once off.

No - there are no strings attached, including no set up fees, break fees or lock-in contracts. Our comprehensive deal pricing is fixed and no matter what the circumstance there are no add-on costs or fees for the testing/certificates.

If there is an urgent/unsafe emergency repair required, we will call your agent or yourself for authorisation.

Association Memberships